Gail Dunkle is a Certified Coder and Certified biller with 15 years of experience in healthcare, including leadership positions and business office directorships. Her areas of expertise include credentialing, enrollment, primary source verification and medical staff privileging applications. She also brings years of experience in RHC.

Brenda has been involved in the healthcare arena for over 30 years with experience in chart audit, coding and billing, education, consulting, practice management and compliance. She has worked closely with practices, providers and residency programs to ensure documentation is compliant and accurate. Brenda has written many articles for national publications including Healthcare Business Monthly, American Academy of Family Physicians (AAFP) and BC Advantage. Her humorous and engaging presentation style has made her a conference favorite at national and regional conferences for AAPC, AMBA, and Decision Health as well as local chapter meetings across the country. Brenda has been a national advisory board member for AMBA since 2018. She served on the AAPC Chapter Association Board of Directors from 2010-2014 and held office as Chair. She has been intimately involved in the development and continuation of the Hardship Program for AAPC. Mentoring fellow members of AAPC and AMBA is a passion for her. She is co-founder of the northeast Kansas (NEKAAPC) AAPC chapter and has served many offices.

Heidi Johnson is a Certified Physician Coder with seven years’ experience in the auditing arena. Her passion for solving puzzles has proven beneficial in developing her research expertise. This skill set, combined with her ten years of experience on the clinic side of healthcare, makes Heidi an excellent source of knowledge and research capability.

Karen is a Certified Professional Medical Auditor, Certified Professional Coder, Certified Physician Practice Manager with over 25 years’ experience in health care management and compliance. She has worked at the corporate level of large provider organizations managing teams of coders and auditors. She has extensive experience reviewing providers of multiple specialties and developed training and education programs for coders and providers including residents at teaching hospitals. She has collaborated in investigations, worked on complex reviews and been a member of Corporate Compliance Committees.

Lisa Withrow is a Certified Professional Coder with 13 years of experience in coding, auditing and leadership positions in the healthcare field. She has many years’ experience in Orthopedics, Cardiology, Neurosurgery, Pulmonology, Pain Management, and Hospitalist, both Surgery, Inpatient and Office E/M. She has mentored new Coders as they learned to hone their craft and older coders as they refresh their knowledge.

Lisa Zenger is a Registered Health Information Technician with 15 years of experience in leadership positions in healthcare, including critical access hospital HIM and business office directorships. Her areas of expertise include evaluating the health care record for quality, risk, and completeness as well as the accuracy of the coding and billing. She also brings years of experience in CMS, trauma and cancer registries. Her knowledge extends further into the areas of HIPAA and compliance, complimenting the projects she’s involved in.